Gateway Marketing Sdn. Bhd - Sibu, Sarawak

Jason B.

Before buying their home alarm systems, the owner lied that their indoor motion sensor/detector would not detect pets which was the whole reason we decided to use their products because we had a small dog at home. But after using it, it turned out to be a false claim! Our silver terrier couldn't even roam the house freely at night without triggering the alarm. We complained to the owner only to be told that animals can set off the motion sensor. Swallowing our shock and disappointment, we kept our dog in our bedroom at night to solve this issue but it only worked for a few months. We started getting woken up by false alarms every couple of nights. The alarm would go off for no reason even though our tiny dog never left our bedroom. The technician came over a few times over the year and checked all possibilities and confirmed that the installation was correct, the battery was new, no unlocked doors or windows and our house was free of rodents and lizards. The fact is that you have sold us a faulty piece of equipment which is the source of endless false alarms at night that has caused huge frustrations and numerous sleepless nights to our family and our immediate neighbors to the point that I have suffered insomnia, nervous breakdown and depression due to your greed. This is what I get for spending thousands of ringgit on your inferior products?

ฅʕ•ᴥ•ʔฅ

The most expensive alarm & security appliance shop among all in Sibu. Don't come to this shop if you are a wise customer. Or else, you'll regret for having spend money for worthless products here for your whole life.

Kiong H. W.